A measure that sums all costs associated with poor quality or product failure, including rework, scrap, warranty costs and other costs incurred in preventing or resolving quality problems. Costs associated with maintenance and quality training are not included.

Importing valuable goods from Asia: Sea, Air, Rail, or Barge?
Sea, air, rail, or barge? Discover the pros and cons of each transport modality and confidently choose the best option for your valuable cargo.

