Multi-channel retailing is the use of a variety of channels in a customer?s shopping experience including research before a purchase. Such channels include: retail stores, catalog, online stores, mobile stores, mobile app stores, telephone sales and any other method of transacting with a customer.

Protecting the Quality of Chinese imports
China is known as the largest manufacturer in the world. The Asian superpower produces billions worth of products every year, accounting for almost a third of global production. Western companies ...